Frequently Asked Question

The property feels very damp and we have mould, how can we prevent this?​
Last Updated 9 years ago

• Ventilate the property adequately! We know it can seem silly to open windows when you are trying to heat the property but windows MUST be kept open for a reasonable time throughout the day. The air must be allowed to circulate.

• Ensure the property is properly heated – this means keeping heating on low constantly.

• Use window vents where fitted

• Increase ventilation in the kitchen and bathroom when in use by using your fan or opening the window/door

• Ensure your extractor fan is cleaned frequently

• Ventilate cupboards and wardrobes

• Do not push furniture right up against radiators- this stops heat getting out.

• Clean the bathroom properly using anti mould spray

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