Welcome to the Maintenance Ticket Tracking System

In order to streamline maintenance requests and better serve you, we utilize a maintenance ticket system. Every maintenance request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your maintenance requests, but a valid email address is required.

Above you can search the Knowledgebase / Frequently Asked Questions section. If the answer to your question isn't listed, please feel free to start a new ticket.

You can always report of problems over the phone by calling
07 500 300 509 from the UK