Welcome to the Maintenance Ticket Tracking System
In order to streamline maintenance requests and better serve you, we utilize a maintenance ticket system. Every maintenance request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your maintenance requests. A valid email address is required.
Below is a selection of the Frequently Asked Questions. If the answer to your isn't listed, please feel free to start a new ticket
You can always report of problems over the phone by calling 07 500 300 509 from the UK
CategoriesOld Tenancy Q&A (2)
New Tenancy Q&A (3)
FAQsI want to move out - how do I gi...
I want to stay in the property ...
Do you inspect the property once...